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Service & Support
The Foundation Of Our Business
We pride ourselves on providing unparalleled service and support to our brokers, enabling them to rise above the competition.
Each year we ask our brokers to evaluate the quality of our service & support staff. Year after year, the results impressively indicate that we continue to be successful in attracting and retaining the highest quality of employees to best serve our brokers.
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Recent Broker Survey
Our brokers had 5 rating
choices:
:: Outstanding (best)
:: Commendable (above avg)
:: Effective (average)
:: Needs Improvement
:: Unsatisfactory
Attitude & Professionalism
89% Outstanding
11% Commendable
Quality of Results
77% Outstanding
17% Commendable
Industry Knowledge
92% Outstanding or
Commendable
Carrier Knowledge
74% Outstanding
23% Commendable
Urgency / Meets Deadlines
77% Outstanding
17% Commendable
Motivated / Can Do Attitude
80% Outstanding
20% Commendable
Honesty & Integrity
94% Outstanding
6% Commendable
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